When our people thrive, they create experiences that set us apart

Explore our brands

Here at TFG London, we are proud of our passionate, creative and friendly teams who are committed to providing excellent products and customer experiences. If you are keen to learn and want to grow your career join us and thrive with TFG London

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Retail Teams

Always passionate to provide world class customer service, our store teams are there to make styling effortless. As well as the UK and Ireland, our store estate spans across Europe, America and Asia. Read more about some of our Store roles below.

Store Management

Our Store Managers lead from the front, working closely with their Assistant Managers and Supervisors to bring our product to life. They are strong people managers who nurture, coach and develop their teams. They drive commerciality and identify opportunities for growth in their store.

“Being a Store Manager at Whistles is a rewarding experience. I love leading a team, creating a positive store culture, and helping the business grow through strong customer service and daily operations. Watching both our colleagues and the store succeed has been the most fulfilling part of the job” Alison, Kildare

Style Advisors

Our Style Advisors love to work with people and thrive in a busy environment where no two days are the same. They connect with our customers with personality and pride, acting as a brand ambassador to promote and deliver the outstanding customer experience for which we are renowned.

“I love being able to focus on the customer in a one to one setting and build a relationship with our existing client base as well as new customers. I really enjoy my role, advising customers on our products based on what they are looking for.” Leann, St Christophers Place

Central Teams

The main function of our Central Teams is to support our stores, customers and online channels. Our offices are located in Central London where our product and corporate departments are based, as well as our Customer Care Centre in Kent. Find out more about our group and in-brand departments:

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Product

Whether it’s Buying or Merchandising, Creative or Design, our in-brand product teams work behind the scenes to create beautifully crafted collections season after season. Designed to fit effortlessly into modern life, our clothing, accessories, shoe and homeware offerings give our customers a complete style solution.

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Corporate

We have in-house teams such as Finance, Tech, People, Marketing, E-Commerce and Legal to name a few. No matter the function, we share common goals and objectives. It’s really special when our teams from across all our brands come together to be part of a true growth business.

Image with the word customer care in the middle with a headset

Customer Care

Based in Hoo, Kent, our Customer Care team are here to support customers with whatever they need. They handle queries through webchat, email, and phone to answer questions, solve problems and offer guidance for our customers.

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How it Works

We are passionate about talent, that’s why we have built a recruitment journey that aligns with our business culture, values and growth plans through our inclusive hiring approach. Here’s a snippet of what you can expect throughout your recruitment journey with us...

1. Prepare

1. Prepare

We recommend learning more about our brands and our values before you apply. This shows your interest working across the group and allows you to think about the best role for you. More information can be found throughout this website and from our social media channels which are linked at the bottom of the page.

2. Apply

2. Apply

You can find all our vacancies here. Find a role that fits your skills and apply. We anonymise your details so that hiring decisions are free from bias and based on your skills. Don't worry if you don't see your perfect role right now, set up job alerts and be the first to know when a job comes up.

3. Interview

3. Interview

It's at this stage you meet the Hiring Manager. The interview will consist of skills and behaviour-based questions and give you the opportunity to find out more about the role.

4. Assessment

4. Assessment

For some roles, we use role specific assessments to get to know you better. These help us understand your natural strengths, preferences and suitability for the role. Whether it's an assessment or presentation, it will be clearly explained to you beforehand so you can bring your best self.

5. Welcome

5. Welcome

Congratulations! You'll soon receive your offer details and instructions to start your new career chapter in our group.

6. Adjustments

6. Adjustments

As a Disability Confident Employer, we are committed to an inclusive hiring approach. If you have a disability that may affect your performance during the recruitment journey, let us know. We can look into any adjustments that will support you from application to joining.

FAQs

Application Questions

General Questions

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