What you’ll do
· Own the design, development, and implementation of a technical business changes ensuring delivery to time, quality and scope
· Create business solutions aligned to the business architecture and tools
· Manage the engineering team, ensuring development roadmaps are inline with resources and required timescales
· Manage Off-shore resource and 3rd Parties to endure technical changes are delivered to time and scope
· Work with and oversee business change management activities including training and guidance to end-users and stakeholders
· Contribute to enterprise-wide transformation projects with global reach
· Manage third parties’ relationships to ensure change delivery is aligned to resources and delivering business value
· Work closely with technical teams and solution architect to ensure the chosen solution integrates seamlessly with the organization’s existing technology ecosystem, ensuring data accuracy and consistency across all channels
Every exceptional customer moment starts with our people
At TFG London, we believe that it’s our team who bring our house of brands to life. All our colleagues across Hobbs, Phase Eight, Whistles, and Inside Story play a vital role in our success story and that story is only getting more exciting!
What you’ll bring:
· Experience as a Delivery Manger (or similar) in a consumer-facing environment (retail, hospitality).
· Strong technical grounding in retail applications (Merchandising Applications, Finance System, e-commerce platforms, Reporting solutions)
· Experience with integration technologies (Azure)
· Background in owning technical end to end delivery of continual change and large-scale projects.
· Experience in working with and managing offshore teams and 3rd Party vendors.
· Excellent communication and stakeholder-management skills, with the confidence to engage directly with senior managers.
· Demonstrable experience managing multiple work streams, resources, dependencies, risks, and issues to ensure smooth delivery.