Location
United Kingdom
Department
IT
Advertising Salary
Competitive with benefits
Brand
TFG
Hours Per WeekHours Per Week:
37

About The Role

We are looking for a Junior IT Support Analyst to assist with the maintenance and delivery of technical projects in line with TFG business requirements and strategic plans.

The IT function is responsible for the implementation and maintenance of all technology driven solutions within our Group portfolio. This includes a suite of mobile and store based systems for the retail teams, as well as integrated supply chain systems for our central offices and the distribution centres. Our IT team provide a centralised support function in our growing retail business based across our 3 head office locations in Euston and South West London.

This role will require the Junior IT Support Analyst to be flexible and versatile in their approach, assisting with central offices’ user bases and issues relating to various business systems ranging from Windows Office issues to specific business applications used within our organisation. You will provide consistent and helpful advice on queries raised by business users, ensuring appropriate advice is offered and a proactive informative approach is demonstrated at all times.

The Junior IT Support Analyst will also play an integral part in the implementation of current IT projects, working on specific tasks within the project from development to delivery.

About You

The Junior IT Support Analyst opportunity will see you partner closely with business users across the our Group portfolio and would suit an individual who enjoys working with and developing a rapport with a broad array of people.
 
The right candidate for this role will demonstrate a sound knowledge of General IT including but not limited to Active Directory, TCP/IP, hardware maintenance, mail systems, administrative tools, basic network cabling and telephony features. Working knowledge of Windows Operating Systems, MS Office, VBA, SQL and Windows Powershell is key as is a comprehensive understanding of Unix environments.

About Us

Headquartered in London, TFG London comprises five premium British brands, including the leading womenswear retailers Hobbs, Whistles and Phase Eight. The business is wholly owned by The Foschini Group Limited, a leading South African retail Group with more than 4,000 outlets in 32 countries.

TFG London has taken advantage of the challenging retail market to build a strong, profitable and growing presence within premium womenswear.  It first acquired the international womenswear retailer, Phase Eight in January 2015.  This acquisition was followed by that of the contemporary womenswear brand Whistles in March 2016 and premium British womenswear brand Hobbs in November 2017.

With plans for future growth in its brand portfolio, both organically and through acquisition, both in the UK and internationally, we are entrepreneurial in our spirit and passionate about exceeding our customers’ expectations in everything we do.

TFG London Inclusion and Diversity statement of commitment:

At TFG London and across all our brands we are committed to creating an inclusive culture that welcomes, develops and celebrates a diversity of backgrounds, experiences, cultural references and ideas and opinions within our business.

We are working together to ensure our environment is one where difference is not only respected but encouraged and celebrated and people can bring their authentic, unique selves to work, where their contribution is valued, ability enhanced, and perspective appreciated.

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